Returns and Refund Policy
We want you to be completely satisfied with your purchase from Lemon Drop Love. However, if you should have a problem with your order, please contact us immediately. We will do our best to make it right.
Our return policy is in effect for 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it, with the tags still attached OR with the original packaging included with your item.
Please make sure that your item is damage free, smoke free and fragrance free or you will NOT be eligible for a refund.
Refunds (if applicable)
Once your return is received and inspected to be damage free, smoke free and fragrance free, we will send you an email confirmation of your full refund.
If you are approved for a refund, a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Exchanges (if applicable)
You may exchange your items for another size or color or even for another product if it is approved and the product still has its' tags on. The product must also be damage free, smoke free and fragrance free. We will also replace items if they are defective or damaged.
If you need to exchange your item, send us an email at firstname.lastname@example.org.
To return your product, you should mail your product to:
Lemon Drop Love
3246 Centennial Blvd.
Colorado Springs CO 80907
The customer is responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.